Serviceforespørsel

Fyll ut skjemaet under, så hjelper vi deg så fort som mulig

Required fields are marked with an asterisk

{"xsrfToken":"c33755c9d31052502dc2836c3491e844b730e7c4_lout","branding":{"id":"7","key":"rep","name":"Service og reparasjon","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Oslo Audio Help Center","sharedPortalName":"Oslo Audio Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to Oslo Audio Help Center","sharedPortalName":"Oslo Audio Help Center","localeDisplayName":"English (United States)"},"no-NO":{"helpCenterTitle":"Velkommen!","sharedPortalName":"Oslo Audio Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bcb78dbb-6a1a-41a3-a5d8-13940b9c5ed1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJjYjc4ZGJiLTZhMWEtNDFhMy1hNWQ4LTEzOTQwYjljNWVkMSI6WyJyZWFkIl19LCJleHAiOjE3NTE5MTY3MDksIm5iZiI6MTc1MTkxNjEwOX0._WN46vlVjJ5kfDPIwXA-mO6ZfvSqfyFU_OXDMvjQKAA&client=29a4b813-b1cc-4a32-b34e-ccc21e84093f&height=300&mode=fit","bannerMediaApiFileId":"bcb78dbb-6a1a-41a3-a5d8-13940b9c5ed1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"rep","projectId":10031,"serviceDeskId":7,"name":"Service og reparasjon","description":"Welcome! You can raise a request for Service og reparasjon using the options provided.","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"80","name":"Serviceforespørsel","descriptionHtml":"Fyll ut skjemaet under, så hjelper vi deg så fort som mulig","callToAction":"Serviceforespørsel","introHtml":"Forespørsler om feilsøking og reparasjon av utstyr","icon":10511,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[11],"key":""},{"id":"81","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"Need help installing, configuring, or troubleshooting? Select this to request assistance.","icon":10520,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[11],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"Request received from your email support channel.","icon":10527,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"84","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"Trying out our product and want more information? Select this and we'll be happy to answer your questions.","icon":10541,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[80,81]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"REP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE5MTczMDksIm5iZiI6MTc1MTkxNjEwOX0.Id7UoOaR19dFEjrEZ26ARmzPYiG6PG35ZkaKyHhcALw","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"29a4b813-b1cc-4a32-b34e-ccc21e84093f","tokenDurationInMins":20}},"reqCreate":{"id":80,"projectId":10031,"issueType":{"id":"10010","name":"Task"},"form":{"name":"Serviceforespørsel","descriptionHtml":"Fyll ut skjemaet under, så hjelper vi deg så fort som mulig","callToAction":"Serviceforespørsel","intro":"Forespørsler om feilsøking og reparasjon av utstyr","instructions":"Fyll ut skjemaet under, så hjelper vi deg så fort som mulig","icon":10511,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/80","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/80","calendarParams":{"firstDay":0,"date":"2025-07-07T21:21:50+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTE5MTczMTAsIm5iZiI6MTc1MTkxNjExMH0.Wg-VnyJoLxtvgDYNhxQZofsbGBXwDsb-LadCB-B7xTI","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"29a4b813-b1cc-4a32-b34e-ccc21e84093f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":1,"updated":"2025-01-14T11:50:59.268544653Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[80],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Serviceforespørsel ","submit":{"lock":true,"pdf":false},"templateFormUuid":"d6b95e3d-dd5e-4778-b3d6-6209575fe2b2"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"dcaaf094-40e9-4364-a1d3-cdb1b63090af"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"c4e00203-1f02-49ef-b1f7-2945d8616ec0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"97596010-25cb-4d0a-a66f-a7728503987b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"180340e8-a56c-45c4-bb89-7e7bc394176c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"cb197a96-322b-4dc3-abf0-3d6f890a5a61"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"rt","label":"Innlevert utstyr ","description":"Type, antall, serienummer","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"cm","label":"Betingelser","description":"Reparasjoner må levers og hentes på vår adresse, Alf Bjerckes vei 10, 3. etg, 0582 Oslo. Henting/levering gjøres i vår åpningstid, mandag til fredag 08 - 16. Oppstartsavgift for feilsøking kr 725.- inkl. MVA. Uavhentede reparasjoner vil 90 dager etter det er gitt beskjed om at reparasjonen er ferdig, bli solgt for å dekke vårt tilgodehavende.","validation":{"rq":true,"mns":1,"ch":"1"},"choices":[{"id":"1","label":"Aksepter","other":false}],"questionKey":""},"10":{"type":"no","label":"Telefonnummer","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"14":{"type":"at","label":"Vedlegg","description":"Bilder og filer, relatert til saken ","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"rt","label":"Beskrivelse","description":"En detaljert beskrivelse av feilen","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"d6b95e3d-dd5e-4778-b3d6-6209575fe2b2"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":1,"updated":"2025-01-14T11:50:59.268544653Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[80],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":1,"name":"Serviceforespørsel ","submit":{"lock":true,"pdf":false},"templateFormUuid":"d6b95e3d-dd5e-4778-b3d6-6209575fe2b2"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":10},"layout":"default","localId":"dcaaf094-40e9-4364-a1d3-cdb1b63090af"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"c4e00203-1f02-49ef-b1f7-2945d8616ec0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"97596010-25cb-4d0a-a66f-a7728503987b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"180340e8-a56c-45c4-bb89-7e7bc394176c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"cb197a96-322b-4dc3-abf0-3d6f890a5a61"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"rt","label":"Innlevert utstyr ","description":"Type, antall, serienummer","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"cm","label":"Betingelser","description":"Reparasjoner må levers og hentes på vår adresse, Alf Bjerckes vei 10, 3. etg, 0582 Oslo. Henting/levering gjøres i vår åpningstid, mandag til fredag 08 - 16. Oppstartsavgift for feilsøking kr 725.- inkl. MVA. Uavhentede reparasjoner vil 90 dager etter det er gitt beskjed om at reparasjonen er ferdig, bli solgt for å dekke vårt tilgodehavende.","validation":{"rq":true,"mns":1,"ch":"1"},"choices":[{"id":"1","label":"Aksepter","other":false}],"questionKey":""},"10":{"type":"no","label":"Telefonnummer","description":"","validation":{"rq":true,"wh":false},"choices":[],"questionKey":""},"14":{"type":"at","label":"Vedlegg","description":"Bilder og filer, relatert til saken ","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"rt","label":"Beskrivelse","description":"En detaljert beskrivelse av feilen","validation":{"rq":true},"jiraField":"description","questionKey":""}}},"uuid":"d6b95e3d-dd5e-4778-b3d6-6209575fe2b2"},"linkedJiraFields":["description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=osloaudio","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"c33755c9d31052502dc2836c3491e844b730e7c4_lout","baseUrl":"https://osloaudio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://osloaudio.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"29a4b813-b1cc-4a32-b34e-ccc21e84093f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"7d2de743a3b94d9a8ee2bddf31cdc7d0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}