Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Fyll ut skjemaet under, så hjelper vi deg så fort som mulig
Required fields are marked with an asterisk*
{"xsrfToken":"e1fd2918cb5071e505b49ba52c783e3a5a67611f_lout","branding":{"id":"7","key":"rep","name":"Service og reparasjon","portalBaseUrl":"/servicedesk/customer/portal/7"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to Oslo Audio Help Center","sharedPortalName":"Oslo Audio Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to Oslo Audio Help Center","sharedPortalName":"Oslo Audio Help Center","localeDisplayName":"English (United States)"},"no-NO":{"helpCenterTitle":"Velkommen!","sharedPortalName":"Oslo Audio Kundesenter","localeDisplayName":"Norwegian (Norway)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/bcb78dbb-6a1a-41a3-a5d8-13940b9c5ed1/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJjYjc4ZGJiLTZhMWEtNDFhMy1hNWQ4LTEzOTQwYjljNWVkMSI6WyJyZWFkIl19LCJleHAiOjE3NzA0ODI3MTYsIm5iZiI6MTc3MDQ4MjExNn0.aTFB5AlCcfpbr8Eg_yzf8VCMSFlkSzfluUs_xn_s27s&client=29a4b813-b1cc-4a32-b34e-ccc21e84093f&height=300&mode=fit","bannerMediaApiFileId":"bcb78dbb-6a1a-41a3-a5d8-13940b9c5ed1","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"7","key":"rep","projectId":10031,"serviceDeskId":7,"name":"Service og reparasjon","description":"<p>Welcome! You can raise a request for Service og reparasjon using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/7","reqTypes":[{"id":"80","name":"Serviceforespørsel","descriptionHtml":"<p>Fyll ut skjemaet under, så hjelper vi deg så fort som mulig</p>","callToAction":"Serviceforespørsel","introHtml":"<p>Forespørsler om feilsøking og reparasjon av utstyr</p>","icon":10511,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[11],"key":""},{"id":"83","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"84","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"81","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[],"key":""}],"reqGroups":[{"id":11,"name":"General"}],"orderMapping":{"11":[80]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"REP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"Norwegian (Norway)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA0ODMzMTcsIm5iZiI6MTc3MDQ4MjExNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7E7kdRNoDffQqbz0OpliR84JtCq_EM5iCbtA6TXdr-8","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"29a4b813-b1cc-4a32-b34e-ccc21e84093f","tokenDurationInMins":20}},"reqCreate":{"id":80,"projectId":10031,"issueType":{"id":"10010","name":"Task"},"form":{"name":"Serviceforespørsel","descriptionHtml":"<p>Fyll ut skjemaet under, så hjelper vi deg så fort som mulig</p>","callToAction":"Serviceforespørsel","intro":"<p>Forespørsler om feilsøking og reparasjon av utstyr</p>","instructions":"<p>Fyll ut skjemaet under, så hjelper vi deg så fort som mulig</p>","icon":10511,"iconUrl":"https://osloaudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/7/create/80","requestValidateBaseUrl":"/servicedesk/customer/portal/7/validate/80","calendarParams":{"firstDay":0,"date":"2026-02-07T18:35:17+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyOWE0YjgxMy1iMWNjLTRhMzItYjM0ZS1jY2MyMWU4NDA5M2YiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAzMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA0ODMzMTcsIm5iZiI6MTc3MDQ4MjExNywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.7E7kdRNoDffQqbz0OpliR84JtCq_EM5iCbtA6TXdr-8","targetCollection":"upload-project-10031","endpointUrl":"https://api.media.atlassian.com","clientId":"29a4b813-b1cc-4a32-b34e-ccc21e84093f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{"id":7139309114075269,"updated":"2025-08-27T13:13:06.785777661Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[80],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7139309114075269,"name":"Serviceforespørsel ","submit":{"lock":true,"pdf":false},"templateFormUuid":"e10fdba9-94ef-4ccb-b4a4-bce200da89f6"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"59ae4015-033c-44ce-8346-2516c6402596"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"789ccf79-1083-4d3d-82de-dacb5ec34a70"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"beeb44e9-6fc5-447f-83e2-b654b52cd55e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"5e6ea774-6fd7-484a-88dc-6cbd7f2f2e27"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"dcaaf094-40e9-4364-a1d3-cdb1b63090af"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"ee87b7c5-e66b-468a-9765-412b9a5d1774"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"9a946bc3-62d6-473b-87af-d0b8b87f4560"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"c4e00203-1f02-49ef-b1f7-2945d8616ec0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"97596010-25cb-4d0a-a66f-a7728503987b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"180340e8-a56c-45c4-bb89-7e7bc394176c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"cb197a96-322b-4dc3-abf0-3d6f890a5a61"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"rt","label":"Innlevert med produktet","description":"Type, antall, serienummer","validation":{"rq":true},"choices":[],"questionKey":""},"23":{"type":"ts","label":"Kunde","description":"Navn","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"tl","label":"Serienummer","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"26":{"type":"tl","label":"Adresse","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"cm","label":"Betingelser","description":"Reparasjoner leveres og hentes på vår adresse, Alf Bjerckes vei 10, 3. etasje, 0582 Oslo. Større produkter (over 5 kg) bes levert på vårt verksted, Brobekkveien 80b, bygg 2, 0582 Oslo. Henting/levering gjøres i vår åpningstid, mandag til fredag 08 - 16. Oppstartsavgift for feilsøking kr. 810.- inkl. mva. Timepris kr. 1.620,- inkl. mva. Uavhentede reparasjoner vil 90 dager etter det er gitt beskjed om at reparasjonen er ferdig, bli solgt for å dekke vårt tilgodehavende.","validation":{"rq":true,"mns":1,"ch":"1"},"choices":[{"id":"1","label":"Aksepter","other":false}],"questionKey":""},"21":{"type":"tl","label":"Produkt","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"at","label":"Vedlegg","description":"Bilder og filer, relatert til saken ","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"te","label":"E-postadresse","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"ts","label":"Org. nummer","description":"Hvis relevant","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"rt","label":"Feilbeskrivelse","description":"En detaljert beskrivelse av feilen","validation":{"rq":true},"jiraField":"description","questionKey":""},"28":{"type":"no","label":"Telefonnummer","description":"","validation":{"rq":true,"mnn":8,"mxn":12,"wh":false},"choices":[],"questionKey":""}}},"uuid":"e10fdba9-94ef-4ccb-b4a4-bce200da89f6"},"proforma":{"formExists":true,"formValid":true,"formTemplateData":{"id":7139309114075269,"updated":"2025-08-27T13:13:06.785777661Z","publish":{"jira":{"submitOnCreate":true,"validateOnCreate":true},"portal":{"portalRequestTypeIds":[80],"submitOnCreate":true,"validateOnCreate":true}},"design":{"settings":{"templateId":7139309114075269,"name":"Serviceforespørsel ","submit":{"lock":true,"pdf":false},"templateFormUuid":"e10fdba9-94ef-4ccb-b4a4-bce200da89f6"},"layout":[{"version":1,"type":"doc","content":[{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":23},"layout":"default","localId":"59ae4015-033c-44ce-8346-2516c6402596"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":29},"layout":"default","localId":"789ccf79-1083-4d3d-82de-dacb5ec34a70"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":26},"layout":"default","localId":"beeb44e9-6fc5-447f-83e2-b654b52cd55e"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":27},"layout":"default","localId":"5e6ea774-6fd7-484a-88dc-6cbd7f2f2e27"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":28},"layout":"default","localId":"dcaaf094-40e9-4364-a1d3-cdb1b63090af"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":21},"layout":"default","localId":"ee87b7c5-e66b-468a-9765-412b9a5d1774"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":22},"layout":"default","localId":"9a946bc3-62d6-473b-87af-d0b8b87f4560"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":3},"layout":"default","localId":"c4e00203-1f02-49ef-b1f7-2945d8616ec0"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":8},"layout":"default","localId":"97596010-25cb-4d0a-a66f-a7728503987b"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":14},"layout":"default","localId":"180340e8-a56c-45c4-bb89-7e7bc394176c"}},{"type":"extension","attrs":{"extensionKey":"question","extensionType":"com.thinktilt.proforma","parameters":{"id":13},"layout":"default","localId":"cb197a96-322b-4dc3-abf0-3d6f890a5a61"}}]}],"conditions":{},"sections":{},"questions":{"8":{"type":"rt","label":"Innlevert med produktet","description":"Type, antall, serienummer","validation":{"rq":true},"choices":[],"questionKey":""},"23":{"type":"ts","label":"Kunde","description":"Navn","validation":{"rq":true},"choices":[],"questionKey":""},"22":{"type":"tl","label":"Serienummer","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"26":{"type":"tl","label":"Adresse","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"13":{"type":"cm","label":"Betingelser","description":"Reparasjoner leveres og hentes på vår adresse, Alf Bjerckes vei 10, 3. etasje, 0582 Oslo. Større produkter (over 5 kg) bes levert på vårt verksted, Brobekkveien 80b, bygg 2, 0582 Oslo. Henting/levering gjøres i vår åpningstid, mandag til fredag 08 - 16. Oppstartsavgift for feilsøking kr. 810.- inkl. mva. Timepris kr. 1.620,- inkl. mva. Uavhentede reparasjoner vil 90 dager etter det er gitt beskjed om at reparasjonen er ferdig, bli solgt for å dekke vårt tilgodehavende.","validation":{"rq":true,"mns":1,"ch":"1"},"choices":[{"id":"1","label":"Aksepter","other":false}],"questionKey":""},"21":{"type":"tl","label":"Produkt","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"14":{"type":"at","label":"Vedlegg","description":"Bilder og filer, relatert til saken ","validation":{"rq":false},"choices":[],"questionKey":""},"27":{"type":"te","label":"E-postadresse","description":"","validation":{"rq":true},"choices":[],"questionKey":""},"29":{"type":"ts","label":"Org. nummer","description":"Hvis relevant","validation":{"rq":false},"choices":[],"questionKey":""},"3":{"type":"rt","label":"Feilbeskrivelse","description":"En detaljert beskrivelse av feilen","validation":{"rq":true},"jiraField":"description","questionKey":""},"28":{"type":"no","label":"Telefonnummer","description":"","validation":{"rq":true,"mnn":8,"mxn":12,"wh":false},"choices":[],"questionKey":""}}},"uuid":"e10fdba9-94ef-4ccb-b4a4-bce200da89f6"},"linkedJiraFields":["description"]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}